Many people at any given time in thier lives, have had to spend a certain period of time in a hospital. As we know this can be a very stressful experice for both the patient and their families. Senator Robach has been very proactive by providing information on hospital visits for seniors and the youth population. By providing this information, it is the hope that it will help lessen the anxiety of being admitted to a hospital.
Often times when an individual is being admitted to the hospital, the question of proper accomodations comes to mind. If you are hearing impaired, or english in not the primary language spoken, interpreters will be provided for assistance. If a person is having a problem, or has a concern during their visit to the hospital, they are advised to speak to their nurse, doctor, or staff member of the hospital. If they are unable to satisfy your request, a person is urged to contact the New York State Department of Health line toll free at 1-800-804-5447.
As a patient in a hospital, it is very important to understand your rights. Senator Robach understands the importance of having information available to seniors so families can make an educated decision when a family member is in a hospital. As a hospital patient, you have a right to view your itemized bill which states the charges during your hospital visit. Many people are unaware, but hospitals negotiate rate with insurers. Rates vary from insurer to insurer so it is important for a patient to know and understand their rates and how they may vary. If you do have questions about your rates and billing while staying in the hospital, it is important to work with the hospital’s billing office. As many people are already aware of how taxing a stay in a hospital can be, Senator Robach continues to fight for his constituents, both of the senior and youth populations, to ensure the hospital process continues to evolve and streamline, making it easier for both the families and insurance companies handle these situations.